Terms and Conditions

PRE-READING

The course is held using only English we have no facility for interpreters. You must be fluent in English.

The CBT (Compulsory Basic Training) is held over 1 DAY LASTING NO MORE 6/7 HOURS. THERE IS NO GUARANTEED PASS.

But the training may end earlier if you the student show no aptitude/competence, for example you drop the Moped/Motorcycle or you cannot balance the machine. In these circumstances you will be asked to leave with no refund.
YOU can hire your safety equipment ANY ITEM OR ALL, HELMET, GLOVES, JACKET AND EVEN BOOTS FOR £15.00. WE DO NOT HIRE TROUSERS.
Note: We have helmets from XS to 4XL .
We have boots from size 6 to 12
Gloves XXS to 3XL
Jackets XS to 4XL

IT IS ESSENTIAL THAT THE CUSTOMER READS AND UNDERSTANDS 'THE HIGHWAY CODE' BEFORE ATTENDING MOTORCYCLE TRAINING, ESPECIALLY FOR CBT (You will be tested).

This section refers to CBT Courses, A1, A2 Restricted and Full Bike Licence.

DAMAGE TO OR LOSS OF EQUIPMENT AND INSURANCE:
PLEASE ALSO UNDERSTAND IF DURING TRAINING YOU DROP THE BIKE/SCOOTER WE WILL FOR HEALTH AMD SAFETY REASONS TERMINATE THE COURSE WITH NO REFUND.
The training School does not provide insurance to cover illness/personal injury or unplanned course cancellation.
The training School advise customers make their own arrangements in relation to the above matter if they feel it is appropriate.

Damage: I understand I am liable for the cost of any repairs and parts resulting from damage caused to the Motorcycle or Scooter whilst in my possession during my training to a maximum liability of £500.00

PAYMENTS
CBT courses must be paid in full before the course starts INCLUDING EQUIPMENT HIRE.

All other courses are subject to a non-refundable deposit of 50% and the balance due by an agreed date. We accept cash, credit cards, debit cards, BUT NO CHEQUES. We apologise for any inconvenience this may cause.

CANCELLATION POLICY

Customers must arrive on time to start their course. Late comers maybe excluded from the course and any rebooking may be subject to an additional fee.
If the customer cancels, giving at least 30 days’ notice, a full refund will be made (minus an admin fee of £75.00).

If the booking is short notice within 30 days of the training start date the deposit is non-refundable If the customer cancels training without giving 30 days’ notice, the deposit will be retained by the training School.
If training the school cancels training, the customer will be offered an alternative date (See below for cancellations due to inclement weather)

The training School will not be held liable for any Driving Standards Agency (DSA) test cancellations or failures. However, the training School will endeavour to assist the student were appropriate in claiming any compensation from the (DVSA). Further the School will assist in re-booking another test, but a charge will be made for hiring the Motorcycle and instructor again.

If weather conditions are such that the training School must cancel, all training will be rescheduled but we will not except any claims for compensation for any reason.

The training School reserves the right to cancel any course if in their opinion the customer/student becomes a hazard to themselves or other road users. In this event an hourly rate will be applied, except for CBT where no refund will be made.

CUSTOMER DOCUMENTATION
It is the customer’s responsibility to ensure all necessary & relevant documentation is valid & remains in their possession throughout the training.
CBT – A valid UK Provisional or Full licence which is in date (Photo). Category AM (Moped) Category A (Motorcycle) If a customer has an older style paper license it must be supported with a valid (in date) passport.
All courses A, A1, A2 back to biking training/practical test – A valid UK Provisional/FULL CAR license

Cat A, CBT certificate & Theory test certificate. If a customer has an older style paper license it must be supported with valid (in date) passport.
Machine documentation: If own machine is being used – it must have valid insurance certificate, MOT and tax with full size L plates front and back. Machine should comply with road traffic and construction and use specification.

If the customer does not provide the necessary documentation above or meet the eyesight check requirements, the current law says, and this is subject to change: (Ability to read a vehicle registration plate at 20.5 metres or 67ft) with or without optical aids the deposit will be forfeit & training will not be able to commence.

CUSTOMER CLOTHING

Customers/students are not expected to turn up in race leathers but no tee shirts flip flops and shorts. A Robust long-sleeved jacket (NO RAIN MAC’S, PUFFER JACKETS, CASUAL LIGHT WEIGHT COTTON). Full length jeans (no cut downs or ripped jeans), footwear Leather or canvas boot that covers your ankle (No Trainers or high Tops), and Motorcycle Gloves, Knitted, BMX or ski gloves will not be acceptable OR THE PLASTIC GLOVES FROM A PETROL STATION. This is a DVSA and our own insurance company requirement.

We have helmets to loan if needed but we carry only sizes from XS to 4XL .
We have boots
BUT strongly recommend you get your own helmet. If a customer arrives for training without wearing appropriate clothing the training School reserve the right to cancel training and retain the course deposit.

SPECIAL NEEDS
It is the customer’s/student’s responsibility to inform the training School of any special needs at the

time of booking training ie medical issues or physical disabilities or your exceptional tall or under 5feet 2inches as we may not have a suitable machine.

ALCOHOL AND DRUGS

If it is the opinion of the training School representative that the customer is under the influence of alcohol or drugs (whether prescribed or not) they reserve the right to cancel training with no refund of payment.

TRAINING STANDARDS

The training School reserve the right to decline/withdraw training to anyone the school considers unfit (their behaviour to trainers, other students, other road users). In such circumstances the training School would at their discretion consider a full or partial refund or no refund depending on circumstances.

The training school will, where possible, match customers with equal skills but this is not guaranteed. The training School will, where possible, keep the customer on the same machine throughout their training, but this is not guaranteed.
The school prides itself on its high standards and professional approach to road safety. This therefore requires that guidelines set by the Driving Standards Agency and the school are adhered to for everyone’s benefit and safety. If students do not complete any part of the set syllabus, we regret we may have to terminate the course and no C.B.T certificate will be issued.